keyshlavazquez8961 keyshlavazquez8961

19-10-2017
Business

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Customer service research shows that ____ of customers defect from a company because they were treated with an attitude of indifference.

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Kalahira Kalahira

29-10-2017

68% of customers defect from a company because they were treated with an attitude of indifference. Empathy from customer service associates plays a critical role with retaining customers.

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